SVG/GIF Private preview

Preview policy · Updated November 8, 2026

Refund Policy

Preview refund and credit reversal policy for one-time credit packs and failed AI generation tasks.

Failed generations

If the upstream provider is confirmed not to have charged a failed or canceled task, its reserved credits are released automatically. If provider billing is unknown or a charged result fails validation, the task enters manual reconciliation instead of being blindly retried or refunded.

Credit-pack purchases

The final eligibility window, contact method, and regional digital-goods rules require the operator's legal details and Creem merchant configuration. Those terms will be published before checkout opens.

Refunds and disputes

A verified refund or dispute event reverses unused available credits first. If purchased credits were already consumed, the account records credit debt for review rather than allowing a negative spendable balance or silently duplicating a deduction.